Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," or "User") and UBANLC Limited ("UBANLC," "we," "us," or "our") governing your use of our banking services, website, and mobile application (collectively, the "Services"). By opening an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

2. About Us

UBANLC Limited is a Delaware-incorporated company and a FinCEN-registered Money Services Business (MSB Reg. #31000293278594, NMLS #2148503). Our principal place of business is 600 N Broad St Ste 5, Middletown, DE 19709. UBANLC is not a bank. Banking services and deposit accounts are provided by our FDIC-insured partner banks. Deposits are FDIC insured up to $250,000 per depositor, per ownership category.

3. Eligibility

To use our Services, you must: (a) be at least 18 years of age; (b) be a U.S. citizen or lawful permanent resident with a valid Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN); (c) have a valid U.S. residential address (no P.O. boxes); (d) provide accurate and complete information during the registration process; and (e) have the legal capacity to enter into binding agreements. We reserve the right to refuse or close accounts at our discretion.

4. Account Opening and KYC

As part of the account opening process, you agree to provide true, accurate, and complete information about yourself. We are required by federal law, including the Bank Secrecy Act and USA PATRIOT Act, to obtain, verify, and record information that identifies each person who opens an account. This includes:

• Your full legal name, date of birth, and SSN/ITIN.
• Your U.S. residential address and contact information.
• A government-issued photo ID and additional verification documents.
• Employment, income, and source of funds information.

We may verify your identity through third-party services and conduct screenings against OFAC sanctions lists and other regulatory databases. If we are unable to verify your identity, we may decline to open an account or close an existing account.

5. Deposit Accounts

We offer the following deposit account types through our partner banks:

• Checking Accounts: Demand deposit accounts for everyday transactions, including debit card access, bill pay, and ACH transfers.
• Savings Accounts: Interest-bearing accounts designed to help you save. Annual Percentage Yields (APY) are subject to change.
• Money Market Accounts: Higher-yield accounts with check-writing privileges and tiered interest rates.
• Certificates of Deposit (CDs): Time deposits with fixed terms and interest rates. Early withdrawal penalties may apply.

Account terms, fees, and interest rates are disclosed in the Deposit Account Agreement and Truth in Savings disclosures provided at account opening. All deposit accounts are FDIC insured up to $250,000 per depositor, per ownership category.

6. Transfers and Payments

Our Services support the following payment rails:

• ACH Transfers: Electronic payments through the Federal Reserve's FedACH network. Standard delivery is 1–2 business days; same-day delivery is available for eligible transactions.
• Wire Transfers: Domestic transfers via Fedwire (same-day settlement) and international wire transfers. Fees apply.
• Instant Payments: Real-time, 24/7 payments via FedNow and RTP networks.
• Internal Transfers: Instant transfers between your own UBANLC accounts.
• Blockchain/Stablecoin: Transfers using supported stablecoins (USDC, USDT) on approved blockchain networks.

Transfer limits are determined by your account tier (Standard, Premium, VIP) and may be adjusted by us based on risk assessment. Transfers exceeding the single transfer limit will be flagged for risk review. We may delay, block, or reverse any transaction that violates law, these Terms, or our risk policies.

7. Fees and Charges

A current schedule of fees and charges is available on our website and in the Fee Schedule provided at account opening. Fees may include: monthly maintenance fees (waived for qualifying accounts), wire transfer fees, overdraft fees, and premium tier subscription fees ($29/month for Premium, $99/month for VIP). We will provide at least 30 days' advance notice before implementing changes to existing fees.

8. Cards

Debit, credit, and prepaid cards issued through our partner programs are subject to the Cardholder Agreement provided at issuance. You are responsible for safeguarding your card and PIN. You must report any unauthorized transactions or lost/stolen cards immediately. Your liability for unauthorized transactions may be limited under Regulation E (debit cards) or Regulation Z (credit cards), provided you report the loss in a timely manner.

9. Loans and Credit

Loans are subject to credit approval and are governed by separate loan agreements and Truth in Lending Act (TILA) disclosures. We are an Equal Housing Lender. We do not discriminate on the basis of race, color, religion, national origin, sex, marital status, age, or any other prohibited basis under the Equal Credit Opportunity Act (ECOA). Interest rates and terms are disclosed in your loan agreement.

10. Accessibility Statement

UBANLC Limited is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience difficulty accessing any part of our website or mobile application, or if you need accommodations, please contact us at accessibility@ubanlc.com or call +1 (302) 555-0140. We will work with you to provide the information, product, or service you seek through an alternative access method that is accessible and free of charge.

11. User Responsibilities

You agree to the following responsibilities:

• Provide accurate, current, and complete information during registration and account maintenance.
• Maintain the security and confidentiality of your account credentials, passwords, and authentication methods.
• Notify us immediately of any unauthorized access, suspicious activity, or security breach.
• Use our Services only for lawful purposes and in compliance with all applicable laws and regulations.
• Not attempt to circumvent transfer limits, security measures, or risk controls.
• Not use our Services for money laundering, terrorist financing, sanctions evasion, or any other illegal activity.

12. Account Suspension and Termination

We reserve the right to suspend, freeze, or close your account at any time, with or without notice, if we suspect fraud, unauthorized activity, violations of these Terms, or if required by law. We may also close accounts for inactivity, negative balances, or risk-related reasons. Upon closure, we will return any remaining funds to you via check or external transfer, less any applicable fees, subject to legal holds.

13. Limitation of Liability

To the maximum extent permitted by law, UBANLC Limited and its partner banks shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability for any claim arising from these Terms or our Services shall not exceed the total fees paid by you in the twelve (12) months preceding the claim. This limitation does not apply to liability that cannot be limited under applicable law.

14. Dispute Resolution and Arbitration

Any dispute arising from these Terms or our Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where prohibited by law. The arbitration shall take place in New Castle County, Delaware. You retain the right to bring claims in small claims court. Class action lawsuits and class-wide arbitration are waived to the extent permitted by law. The Federal Arbitration Act and Delaware law govern this arbitration provision.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Federal banking laws, including the Bank Secrecy Act, USA PATRIOT Act, and relevant consumer protection regulations, also apply.

16. Changes to These Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and, where required by law, by sending you a direct notification. Your continued use of our Services after the effective date constitutes acceptance of the revised Terms.

17. Contact Us

If you have questions about these Terms, please contact us at: